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Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,799 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary. Hope I never have to use it. The geek squad has helped tremendously with other devices in the passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work Works as expected Will buy again.. It’s good to have extra protection on computer items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff. Trust me you might think you don’t need to but then it happens then you have to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up with a very clear screen to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1 year protec for my vengance pc nobody knows:), is just 2 weeeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this feature def recommended if you are nervous about your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every last dollar don't hesitate too be covered in the end of the day is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the geek squad accidental protection because I have 2 boys that aren't the most attentive people but boys will be boys and now I am covered for everything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Managerial & Corporate Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, protects your electronic when your equipment is damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect exactly what I needed , appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans that actually protect what I'm buying and Best Buy is one of the better ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me from losing work on multiple occasions. Extremely nice and helpful support team! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get accidental geek squad on any item I can. You know know when you are going to need it, better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics. Good service and no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pricey at first, until you need to use it. Service and value is well worth it. A lot cheaper than having to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend week squad protection they take your products and help you with the problem and get them back to you in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Standby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people as clumsy as we are, I am stunned we haven't had to use this yet. But it's nice to have it on standby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have them hook it up my cable provider did it. Feel safe with the protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Repair Plan That's Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and convenient for routine maintenance or repairs.

    I would recommend this to a friend