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Customer reviews

Rating 4.6 out of 5 stars with 3799 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,799 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service!!!!!!!!!!!!!!!!!!!!!!!!@!@!@!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate geek squad protection When we squared protect my products I can count on it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Patty. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. They anticipated my questions and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restful nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned before . Cheap Insurance plan if needed . We do not mind spending this money even it we do not use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You da best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best protection to add on especially when kids are playing with electronic devices. Thanks for your help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a little expensive. The Geek Squad Agents are Dreat and easy to work with they will help you . The plan is a great thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has paid off for me several times, wouldn’t get a pc without a 2 year BB warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are absolutely great, ease of experience and right customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use protection when buying brand new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use protection when buying brand new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is on the computer that I purchased in December 2020. I'm glad that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. And I am 66 years old. So I feel like I have immediate backup if I struggle with something. Thank yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy tech without protection. Always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in Duluth is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this service for my son's computer. I have used Geek squad in the past for other electronics with positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get it so they can fix it or replace it. get total tech and it cuts the cost of the plan down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer to have Geek Squad protection for our electronics! It has paid off many times over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this Geek Squad Protection shortly after I purchased my computer! I had contracted a virus and they took care of the problem quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use it yet but I’m sure it will be fine. Nothing like the safety of having your product covered.

    I would recommend this to a friend