Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,800 reviews
  • Rated 5 out of 5 stars

    Good discounts and tech suppprt.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good discounts and tech support. Helpful and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you never know if you might need. Things happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a service and I think it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I see the Geek squad is always there for you to get the correct protection and technical knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service a few times because my sons gaming computer had a few issues. I never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchased for all your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I've had to use their plan they always honer their warranty.. no questions ask, either replace or store credit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have for any kind of accidental damage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped with getting me covered for accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great just knowing I can get help if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on another computer And was glad. It’s like a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value. easy to order, found at a good price, fast delivery, very happy with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer and cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice...a longer then usual wait the 2nd time,but resolved problems. Good to know it is available .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad! They always help me and fix things right on time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy you have a geek squad. Geek squad is always very helpful with answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by phone and at store. They help you with any situation you have it, with the equipment that you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful / helpful / looking forward to having them network the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that i have 3 years of no worrie free if anything happens I know that the geek squad is going to be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed All! Hallelujah!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relieved & Thankful! They are the best! Could not be more pleased & blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service has been of value when I have unexpected issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always willing to answer questions.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it but good to know we got extended protection.

    I would recommend this to a friend