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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3800 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,800 reviews
  • Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have plenty of knowledge about all electronics. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comes in handy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep your warranty on file digitally so you dont have to worry about missing placing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy with out this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very accident Prone when it comes to electronics. So Whenever I have an accident they are always there to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition and no issue's with shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your info!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is not a place to save $. Buy the virus protection and make sure your info is safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible peace of mind knowing that if anything goes wrong...im ok!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad always there to help with whatever i may be dealing with .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend a protection plan. Protects your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is reliable and easy to associate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at a great price and love that i can schedule my appt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I always buy with my computer Very important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny u must get this. Don’t go without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Year Accidental Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YEP, ANOTHER 1 YEAR PROTECTION WITH THE GEEK SQUAD. CANNOT GO WRONG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important purchase in case of any malfunction as this is not a cheap computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this when I purchased my computer because I was able to replace my computer for free when it crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. If anything happens it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extra protection on anything you buy, at the end it is wroth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been helpful when contacted .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to keep my protection plan and continue using my devices without worrying.

    I would recommend this to a friend