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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3800 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,800 reviews
  • Rated 5 out of 5 stars

    Geek Squad guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have this guarantee in case my son’s equipment has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shot computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I call they take care of issue! Don’t know what I’d do without my protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that if we have a problem, all we have to do is call the Geek Squad and they will figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so helpful and accommodating!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new all in one computer we highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful people and they will show exactly what is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad service in case of need. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!! You won't regret it and you'll definitely use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love GSP on my purchases as they give me ease of mind for in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this service always comes through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to rest assured, so I purchased an extended warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells broken products to scam insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's computer broke the first month he got it and then brok again a month later. Manufacturer said the motherboard was no good and to issue store credit, not a refund. But i wasn't given a refund for the $350 insurance. They took that and told me i lost it. I dont understand how they can sell a product, have it break multiple times within 2 months and then tell me i get not insurance back. Dont buy the the insurance, its a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty help me cover my equipment in case of some accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for my product BB is really good with these services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should definitely get protection plan on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lori's warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection for all our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad I have it they are always super Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't afford to be without the Best Buy service protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this with all my electronica needs they are very good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont go without this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad for many years and have used them a few times! We will never go without this service!

    I would recommend this to a friend