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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,458 reviews
  • Rated 5 out of 5 stars

    Great service. Set up new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents prepared our new laptop with MS office and virus protection. We didn't need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Best. They are helpful and attentive, they always find solutions to your problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geeksquad protection on all of my electronics and I promise you it was well worth it when problems arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwYs get Geek Squad Protection for my electronics- it has served me well in the past and Geek Squad is always responsive and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan on a PS4 system I purchased for my grandson just in case anything goes wrong. More as a peace of mind for myself.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jessie. Thanks for taking time to share this with us! I totally agree with your thought process. I buy protection for just about everything for the peace of mind. That way you're not worrying about it all the time! If you have any questions or concerns, please reach on out.

  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. Haven’t had a problem but glad to know I can rely on them to fix my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan. It’s always great to have especially when you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to call them Once the whole time I used my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always good to have when you have kids! We don't take any chances. A good go-to when you have problems with the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are the best overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue that I have with the tablet was handled very professional and very quickly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New plan is 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer a replacement but you have to buy another plan for only 15 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more secure with this accidental plan and know that I will always get the support I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do if you looking for someone to help there are the one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection just in case, Did not have to use it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to use. Worth the money. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and friendly. Helped replace my daughters tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plans. Give me a piece of mind that my devices and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove bugs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend keeping them as part of your team. I've used them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I renew this protection every year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus protection is great. Never had a problem with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. Virus protection is essential! I am the same way with renewing mine every year to stay safe. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    It did what it was supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it did what it was supposed to do. I didn’t need it but better safe than sorry.

    I would recommend this to a friend