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1-Year Accidental Geek Squad Protection

SKU: 5816300
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  • General
    • Brand: Geek Squad®
    • Product Name: 1-Year Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400058163007

You're excited to buy a new tablet — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your tablet while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original non-disposable battery (or product if it's an integrated battery), if it fails to hold at least 80% of its original charge specifications.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
  • If your tablet won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the tablet was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
  • If you accidentally damage your tablet while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original non-disposable battery (or product if it's an integrated battery), if it fails to hold at least 80% of its original charge specifications.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
  • If your tablet won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the tablet was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

Q: Can i purchase device protection days after product purchase

A: Yes you can you just have to find out how long do have to put the protection plan on your merchandise

Q: I bought my TV Nov 2020 it just fell off the wall May 2021 I don’t I got the Geek Squad warranty can they fix my TV since it’s been within a Year?

A: No this would be considered accidental damage and is not covered under Geek Squad or manufacturers warranty.

Q: I was wondering if I purchased the 1 year warranty do you all honor it based off of my confirmation email of my purchase? Or will I receive paperwork? Also does it cover things with the tablet such as the screen blacking out at random times?

A: Thanks for your question! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. The plan is tied to your account and we can look it up with you via your phone number.

Q: My computer has been lost after dropping it off with Geek Squad. It has been lost for a month with zero resolution and no information coming from Geek Squad. How do I lodge a formal complaint? I need help on who to talk to about the lack of help

A: I had to talk to 6 different people before anyone would even look into this. Last week they finally bought me a new computer. What makes me mad is that they didn't even try until I went in super upset after repeatedly being told it was out of their hands. I'm more upset about the way things were handled

Q: Does it cover for charging port. Tablet is not charging well. It is taking too long to charge.

A: If it isn't reaching full 100% charge, like stopping at say 95% or 60% and says "plugged in, not charging", it could be your battery is going bad. These types of batteries get worn out by two things: 1. High heat levels (so it's good to set it at a medium or low performance power level, not just to save electricity or the minutes you can run it, but also, the number of cycles it will charge/discharge. Also, with the chemistry in these, it's best not to let them drop all the way to 0%. Unfortunately, I'm having an issue with my charger, where sometimes, like after I unplug it after moving somewhere else, and then plugging it back in, I will have to actually unplug it at the wall outlet (or unplug the AC cord from the AC/DC transformer - that rectangular box that converts 120 volts at 60 hertz alternating current, down to 12 volts, 5 volts, 3.3 volts, or whatever the demands of the unit may be. I would try a battery test if your unit came with a power management custom battery test kit. In Windows you can also check the power options by right-clicking the battery icon at the lower right portion near the date and time.

Q: How do I submit a claim?

A: Best buy is so worst , I am loyal these many yrs all electronics with best buy , have total membership,best buy cc ,so disturbed today due to worst behavior from Bellevue store manager Mathew , I did buy Google pixel phone with iPhone trade in and I was waiting for shipping box and label later found out that they don't send , just 1 day and they cancelled my trade-in and now they don't do , such worst beat buy , never ever buy anything from Best buy , Amazon and Costco are best they value customers to core and they change anything to help customers

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