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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4458 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 4,458 reviews
  • Rated 4 out of 5 stars

    I was looking forward to backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I love the product replacement like I said so I rely on this like insurance so if something goes wrong therefore I'll come back as a repeat customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection add on for high end products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad am very happy whit them they always helped me when I need some think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek squad protection for my daughter surface pro it stopped working at school she took it back and they fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love knowing I have the support of professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support I get from Geek Squad on line. Very willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it now u never know when u gonna needed it its now or never ...GET IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY IT! IT IS THE BEST SERVICE PROTECTION AND THE BEST PRICE SO BE SMART NOT SORRY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but glad I have this available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these for our upper management and love it. If anything happens, I can go to any Best Buy and get help. Have used on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek05

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was so helpful with purchase of this product...I love Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks rule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to have added security. I had thr geeks there for me when i needed them and it was a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase protection in the future. We had to use it within a few weeks of purchase. Completely satisfied with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tablets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast and professional service. Replaced my broken tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service replace faster my old cracked tablet, excellent support and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service replace faster my old cracker tablet, excellent support and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS GET IT DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does the job and gets it done don't matter what kinda issue you are having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service with the geek squad is very quick and they are very knowledgeable about all the products that I needed help with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assist me so quickly. The agent ensured that I received the best deal for my son’s kindle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Fee Large Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it is nice to know it's there. Small fees for large coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tablet with no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in with a little glitch on tablet an they gave me a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!