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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4461 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,461 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depends on service with laptop phone DVD player television and kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are there is you need help. Hopefully I will never have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it because my product and money is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, great product with a great price for products that involves kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with two kids insurance is always a good idea and helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my grand daughters tablet figured it was worth it Incase she breaks it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is needed gor me wit young kids.I use it due to it is broken and this helped a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall it seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues yet but I know it is a reliable service in terms of repair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    customer servicePoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I turn in my item they said that they can have it done It took a month and a half and it ended up that I needed a replacement but they never contacted me that I did I had to contact them and I didn't like that They didn't keep in contact all I asked for was a replacement camera lens cuz it was cracked and they couldn't even fix that They made me replace the whole thing and they didn't even have the replacement in the store So I had to buy a more expensive one as a replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with this two year plan. Offers great packages with good values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price for added piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use this but an amazing peace of mind knowing Best Buy has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fathers tablet has stopped charging after 5 months. The protection plan got him a brand new tablet at no cost to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is definitely worth the money. My battery went out in my insignia tablet and I got a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy I brought this for a early Christmas present.. works like a charm still ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Can play all the games and movies my kids want easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Best Buy Protection plan for my 2 kids tablets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of the plan is a little steep as it is half the cost of the surface pro but I still think it’s worth it because if anything happens to it, I can get it fixed and if it’s not fixable, I get a brand new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to help. I haven't had any problems with my Tab E, but they were very helpful with a couple questions I had about it. They also didn't try to upsale a more expensive tablet. Kudos Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is maintaining my laptops perfromance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, I can do to my local Best Buy anything is wrong with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this for anyone getting a device for their kids.

    I would recommend this to a friend