Customer Ratings & Reviews

Perfect gift for my niece , and awesome birthday gift

haven't "used" this service on the device I bought (Galaxy Tab S6). interaction with GS accidental coverage was excellent for a diff. device. they quickly physically verified my broken screen processed my deductible and I had a new device the next day. worth the cost for high end mobile devices susceptible to droppage, $200 deductible (no monthly fee) or $1000+ for a brand new device without the coverage.

After accidentally dropping her tablet my 3 year old daughter went in to panic mode, luckily I had purchased the protection plan .. what a relief after losing my job…

My son’s tablet was diagnosed, fixed and returned back as brand new

I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

Geek Squad Agent answered all my questions and took care of matter.

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

Great service to have in case of incidentals. Great deal!

Never go without our warranty. Super easy to replace devices when you get a warrantyvthrough best buy. Never have an issue when we need to use our warranty.

Excelent for a product that will go to a teen , keeps your inversion safe

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

I was looking for an affordable devise for my husband for his online books, and a e-reader kindle seemed a little too expensive for the size. So this was my next best option. And it is great, since it's only for reading, it works smoothly.

Every device I have purchased from Best Buy (Galaxy Tab 3, Galaxy Tab 4, Galaxy Tab S, Galaxy Tab S2) I automatically request and pay for Geek Squad protection. So far my devices have remained in pristine condition without having to use the insurance protection, but this is great to have. It's almost like Murphy's Law with electronics and no insurance - whatever can go wrong, will go wrong. Not only do my devices receive this insurance upon purchase, but I pay every year to maintain the protection and service. Last time I didn't renew my Geek Squad, within 2 weeks after it expired, my tablet started to malfunction and I found myself paying for a new tablet when I couldn't have it fixed (costed me more to fix so I purchased a new tablet). Lesson learned!

Hopefully if and when I need this product it will be of good use

My son is very likely that I make the best i bouth on best bay

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

Great . Works well and gets the job done as I needed

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

Good thing to have if you are always on the Tablet. Lots of memory and long battery life.