Customer Ratings & Reviews

I love it so much it’s so easy and convenient for us

I love it so much it’s so easy and convenient for us

Great tablet for a both my autistic kids runs great n smooth

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

This warranty is the best on the market. They respond quickly and it really works. Excellent product.

Absolutely pathetic service I spend over 200 on the pathetic 2-Year Accidental Geek Squad Protection just to have my Surface pro start boot looping after I tried to factory reset it. Just to be told o sorry “ you have to send it Microsoft or pay more money to have Windows reinstalled”. I’m sorry but what you b.u.ms are telling me I should’ve said I broke it. How in the world is the reinstallation of windows not covered and now I must send to Microsoft. Thanks for nothing deceitful scammers.

I purchased this warranty to go with my new tablet. My husband has the same tablet and he hasn't had any problems with it but when I purchased my tablet I wanted to have the coverage on it.

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

Surprisingly covers a lot, and then some..I usually don't get extra coverage unless it has moving parts like a portable air conditioner , when I saw what was covered and it starts when manufacturers warranty ends, well what more can I say.

Bought a Microsoft Surface Pro 9. Screen went out after only a few months. Received full store credit. So, it paid for itself about 10 times over.

Happy to know that I don’t have to worry for two years

Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

Got a new tablet because my last one broke . Unfortunately did not have insurance. This product makes me feel good to know I have protection

If you want peace of mind, get the total package protection from Geek Squad. Imagine this, the file you are downloading is laced with a virus, and suddenly your laptop stops working. Don't panick, just call the Geek Squad. If you are insured, they will fix your laptop quickly and efficiently.

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

I’ve used Geek Squad in the past and they’re good at what they do… They can fix cracked screens, bugs, and also add new features to your devices… They find the problem then explain in detail how it affects your device and what can be done about it, and the cost isn’t very expensive…

Best decision I ever made. The installation of my new laptop necesitated calls to the GEEK Squad. Each representative I spoke with was thoroughly knowledgeable and knew exactly what to advise me to do, immediately.

This protection gives you peace of mind knowing if something breaks or you need help with your tablet, the geek squad has you covered.