Customer Ratings & Reviews

Dropped my tablet brought it back to best buy and it was fixed within 2 days

I like that it is fully covered and I can bring my defective device back to the store. I don’t like that I have to repurchase protection, I feel like it should just transfer over

The geeks are able to answer questions and take care of problems.

Geek squad has great warranty plans worth purchasing.

So far the Amazon fire 7 is doing what it advertised

great protection at a very good price would recomend

I found this item to run slow and freezes, thought an upgrade would make a difference but it didn't

The case is very nice but the tablet is not , but a different product.

Haven't needed to use this, but considered it cheap insurance.

I thought I bought the insurance for my nephews devices but Best Buy geek squad could not find it at the time I needed it. I do not plan to purchase expensive devices with this insurance anymore. I believe Costco and Sams Club has a way better return policy. I cannot speak on their third party insurance companies because I have not had problems with either one yet. I am having a problem with Amazon third party with a metal bed frame though.

whats the point of having protection plan if I then get charged for missing accessory fee? between protection plan and the fee I might as well buy this product all over again that its protecting and not get the protection plan to begin with.

Better Get Someone Who Knows About a Kindle Tablet!!!!!!!

Very good product. I bought it months ago and still works fine.

I returned the item therefore I had no opportunity to use the warranty

I don't want to pay for a year or two protection that I can lose in a few days if something happens. If I pay for a year I expect a year.

I returned but never got my refund and never received my email about my refund

The only one time that I’ve had to use them they were quick fast and great service problem got fixed quickly

One of the best investments you can have if you value the product you just purchased.

My daughter loves her tablet so much. The price is great.

I wanted a big screen to keep kid’s of my iPad but it was a headache picking up setup then returning next day my 4 year old little gamer was crying because she lost her game because it’s timed and the thing was freezing not moving I played a game just to make sure she wasn’t over reacting and it Sucks 4 /23/2020 spend the money save the headache I will never buy anything mad in China again FYI## I have great internet connection.... Just a shame on me for being cheap I wasted 3 days of my time