Customer Ratings & Reviews

I bought the Geek Squad insurance with my Mom's tablet. It gives her comfort knowing she can call or go and speak in person to a tech for anything!

I am pretty technical so I didnt utilize them for set up, but it is nice to have the peace of mind should something happen. For around 100 bucks, I think its silly not to get it being that the computer approaches $1000. Will update review if and when I need to use the service.

Perfect service and good customer service perfect professional service

Grandson dropped and cracked screen and it was problem free hassle to replace walked in with damaged one and left out of store with brand new device in box,now that's a great warranty and grandson is happy

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

The geek squad answered a hard question I had before I purchased a galaxy s6 lite, a memory card using a exFAT format works when using extremely large files, even when connected to a tv using DEX for videos.

Agent placed order for warranty and I’m about to use said warranty.

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.

My wife is hard on tablets and remote controls. She broke the circuit board by pressing the mute button on three DirecTV remotes. We needed the protection plan for this Amazon Fire. Went the first one broke, they had stopped producing that model. The replacement was the same size but the next generation.

The Geek Squad at the Lake Jackson store have been very patient & helpful correcting problems with our laptops & tablet. The problems ranged from virus corrupted operating systems, to operator errors. They were friendly, professional, & made timely repairs.

Just perfect, they don’t make it hard if they see is not gonna work they just exchange the product Geek squad is just perfect , and very friendly and kind, GREAT INSURANCE

great value for the price. i love that i am safe for the next 2 years

perfect definitely need this for accidents and other surprises

Once again, Geek Squad never disappoints! When my tablet broke! We sent it in to get repaired, it was not repairable so we got a refund towards a new tablet! Awesome service!

It was great. My son is 3yrs and he cracked his tablet, we Couldnt turn it on. Since we had the protection plan we got a new tablet. No hassles at all. Easy and we did everything in the store same day.

Haven't used hopefully don't have to but a great back up feature

I am so excited for this new tablet. My older one was eight years old and very slow. It has more memory and was easy to setup.

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Geek squad is always useful to have. Purchase for all electronics.

I’ve used the geek squad services in the past. They are great and know what they are doing at least most of the time they do.