Customer Ratings & Reviews

great buy worth the price. no problems at all at this time

Haven't had to use these guys yet but I've used them before and they are great overall definitely worth buying

Willing to help and leave you stress free. A peace of mind during the process.

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

Apple tablet took no time and picked up the same day love it

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

I have never had a bad experience with the geek squad protection. I have used it in the past. I normally purchase it for my products I purchase. Mainly big items: television, game console, camera, ect... The team will either try to fix the issue or just give you a new replacement (if still in stock). I would recommend buying the protection plan.

So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.

I mean you get what you pay for it break they fix it if they cant they refund you so its always a must to get protection on the device if you take it everywhere

Geek squad is awesome! They have all The necessary information to get you back up and going

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

Good to know that I can get protection on my items

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

Great buy as it always gives me assurance when i purchase.

No hassle replacement under the warranty no questions asked

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,