Customer Ratings & Reviews

Always great service with the squad! Very grateful for the service.

I haven't had to use this service yet, but it is nice knowing it is available.

I had the same protection plan on my previous Surface. When the batter malfunctioned the protection plan replaced the unit with a brand new Surface. Could not be happier.

My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

Bought this to cover my child's tablet. Wish you did not have to repurchase it after having to use it, but it is still cheaper than having to replace an accident with a new tablet! Learned a hard lesson though if you are replacing it under a claim - don't forget to bring the power charger with you! You will be charged if it is missing.

I got this for my new kindle Fire because I dropped my old one and shattered the screen.

Bought the geek squad protection as the devise was for my kids. These type of protection arw always needed especially with kids devices

I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

i recommend getting this if you're buying a tablet for your child or for any things really, they can help replace your item if it breaks

for 50.00 dollars a year,covers everything. can not go wrong.

Great deal for a fail and low price. I bought my New Tablet in Mid Feb. and did buy my Geek Squad in time. I went over a few days ago at my Local Best Buy and I was allowed to pay for for My Service (with a OK from the Man.). I love Best Buy.

The tablet was purchased for my Sister who was having surgery and had to isolate for 24 days prior to the surgery. This allowed her to still communicate with her Grandchildren and the rest of the Family. She is happy with performance of the tablet.

The agent was wonderful about adding this to my purchase such a great ideal

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

Bought this because of the price and features. It's not bad but, I feel like the newer generation tablets in this line would give me more of what I truly need from a tablet.

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.