Customer Ratings & Reviews

Geek squad always comes in clutch when i need something done

Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q

Electronics can be temperamental. That is why I purchased this protection. Used it once, problem was taken care of. Like the Geek Squad Experts

The accidental protection plans are okay. The problem I had was that one location I went to the tech keep referring to my keyboard on my laptop as a software issue when it turned out it was physically damaged.

Is perfect Best Buy is good thank you for you service employee very nice for the job

I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

The insurance is good but it’s pricey but it’s worth it because in case if I accidentally damage it or drop it I can drop it at Best Buy and I’ll drop it off and pick it up when it’s ready

I'm hoping to never have to use this but just in case I'm glad i bought it. I trust the geek squad so in the case that i need to access their services i know I'll be in good hands! Best Buy...they have the GEEKS!

You cannot beat this! Definitely purchase this with your tablet, it is well worth the money. It covers accidental breakage with a replacement. Like I said, you can't beat it!

I love geek squad. They need to give customers the option to get there money back and not a gift card if the product no longer works. I prefer Walmart plans because after 3 repairs u get your money back or can opt to get gift card.

I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

Have used these plans before with Best buy purchases. Absolutely worth the money.

i feel better having this. I have always found the Geek squad to most helpful.

I've had Geek Squad service on several of my prior computers and it has come in handy. Any problems that I had were taken care of. Wanted to be sure that the computer I purchased for my granddaughter would have the same protection.

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

Expensive, but the peace of mind definitely helps.

These guys have great service and support to address any issues.

I’ve always bought the warranty on high ticket items it’s worth the money to have the peace of mind. Don’t skimp if your spending the money get protection. Do you drive without insurance?

It's never a bad idea to get a protection plan on an electronic even if its brand new!!! Never know if a factory defect is going to occur. Best Buy did me great service on a return for another item after owning it for a while too.

It's met all of my family and friends needs. Good product