Customer Ratings & Reviews

The agent was wonderful about adding this to my purchase such a great ideal

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

Always great service with the squad! Very grateful for the service.

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

Very knowledgeable of all the products and what I need and if anyt hallens its covered

This tablet is good for the price i got it for the kids and it works as expected

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Excellent agents! , excellent service and promptly attentions

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

This is What Makes BestBuy Awesome! I never buy electronics without it. This is also why I do not buy those products from online Amaz. I only use BestBuy for this reason. You need to protect your purchases.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

I purchased this for protection. Now I hope you never have to use it.

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!