Customer Ratings & Reviews

I’m glad I got this service, even though I didn’t have to use it, it was good to know I had it

When my sister's tablet broke, Geek Squad took it in and fixed it and returned it to me as new.

Though this has not been a easy process, best buy has can supportive

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

Any of our large device purchases we get the geek squad protection and let me tell ya - they came through for us in the best way this time. My son dropped my husband's new tablet and damaged the screen and geek squad saved it. And we got it back in a week! Worth every penny :)

I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

Got warranties on all the boys tablets and well worth every penny.

Whenever I have an issue they are always on top of it & help resolve my issue or find alternatives!

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

i love geek squad service it is very excellent <3 <3

We have not had to use this yet. Hopefully we won't have to!

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

1st moblie device i have ever owned , I know who is this guy ?? So want sure if I could get used to it and thought well lets do a 1 yr policy and see how it goes ?

I got the Geek Squad protection for my tablet, because I take it to school every day and wanted a peace of mine, in case anything were to spill on it. Or if I were to drop it, I know it is covered.