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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4449 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,449 reviews
  • Rated 5 out of 5 stars

    Best Warranty Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad promised me that they will fix any aesthetic or internal damage on my 2 year olds Children’s Amazon Fire Tablet! That device sure will need warranty!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digit and 10in android tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet , great value! I haven’t found a better value yet and the tablet works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the Geek Squad yet for our new iPad. Although any time we've needed to use them in the past for other electronics that we've been extremely happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepped into greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must with anything electronic i buy from best buy, because they are the best all around. This is something thats always great to have when you need it. Customer service was top notch great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to product their technology products. I highly recommend the Geek Squad Service. They are knowledgeable and you will be at ease when and is something happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the feeling your laptop is protected, is awesome. I purchased my produced wanted to check it out before I purchase and BB extended the time for purchase. All around greatness!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing! and they make sure that you leave happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have saved $$$ by having Geek Squad.My husband couldn't survive without these people! When his printer doesn't work a tech always helps get him out of the mess. Not a one has ever told him it was usually his fault/ incompetence/etc. We must keep our membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my old device quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my item back and received prompt service. In fact, I received a new item within 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kinda Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took very good care of me when I had to bring my daughter's tablet back after it stopped charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my tablet with all my newspapers I wanted to read showed me how to make my characters arger so I couod read without any problem I had eye problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like be covered on warranty for my tech stuff. This is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to renew my geek squad plus plan and I’m so glad I did. My surface pro fell and cracked on one corner and completely stopped working. Next day I went into Best Buy & geek squad took care of everything. My new surface pro gets here Monday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my equipment with them. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Tech are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan along with the tablet I bought as a gift. It is only 1 year but its worth it just in case anything happens. I always get protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet for children has decent amount of memory for kids to install there games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used this serivice on one my laptop that you got from best buy they helped me well and it was fast service all you got do it book it online the time you want and you good to meet with one of the best team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment to protect your electronics. Well spent money. If you don't need it, it's peace of mind. If you don't have it, and need it, you'll deeply regret not getting it!

    I would recommend this to a friend