Customer Ratings & Reviews

Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

Geek squad is always very helpful...................

Geek squad is the way to go!!! Always I sure your products

The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

Nice for traveling and keeping in touch with social media

I feel safe with them, they protect my equipment from any damage and excellent customer service

You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

Geek Squad accidental plan is the best a must when you buy anything from Best Buy

I bought warranty but I need to pay to replace my brand new tablet that didn’t work.

The Best Buy protection is the best in the market. I always get this protection when buying items from Best buy

The Best Buy warranty is the best. You would be foolish to not buy a warranty when buying easily breakable electronics

Greek squad is good opption to protect ... is important.

This plan is very good and therefore I will recommend it to family members. I loved it and I will keep on using it.

Haven't had to use it yet for my new Tablet, but you never know when you'll need it. By purchasing this protection plan, it will give you the leace of mind you need.

Love it family time on it customer did good job help

Accident protection plan with Geek Squad is absolutely hassle free. Initially, it seems like an added cost while purchasing a plan but in case of damage they have replaced the item with a same new product. Its worth the spend.

Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!

I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.