Customer Ratings & Reviews

A very in depth service that’s worth getting when purchasing a device

Geek Squad Staff are super courteous and knowledgeable. I was so glad I purchased this package as it came in handy. I recommend this group for all major purchases.

Protection plan has been amazing when we need to fit a broken item.

I love love love the geek squad protection plan. Its a must.

Geek Squad rocks!!!! Very helpful and informative. Always ready and willing to help and answer any questions or concerns with devices and such. Go Geek Squad!!!!

Nice to have a piece of mind if something goes wrong with purchase.

The Best Buy warranty is the best. You would be foolish to not buy a warranty when buying easily breakable electronics

I've never had to use the service, but its a nice addition to any high dollar electronic you may purchase. Nothing worse than something crapping out on u with no warranty.

purchased this just in case. bought tablet for granddaughter and probably just thought play it safe in case something would happen. good deal for the price.

I haven't had to use my geek squad yet so I don't have much to add besides the fact that it gives a great warranty and provides peace of mind that my surface pro 7 is covered.

I believe this was for the Fire 7 or Fire 8. I returned the 8 and kept the 7. Please check to see which one if both are covered than refund for the 8. Thank you,

Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

While we fortunately did not have to use this plan, it gave peace of mind and was soo much cheaper than having a monthly plan through our cell phone provider!

This is a must for any electronic you purchase any more especially if you are accident prone. Or if me you have two active young boys that are hard on everything.

Im glad it has 1 yr accidental geek squad protection because its for my kids. At the moment I havent use yet. But im glad it comes available with my kids tablets.

When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Customer service is amazing! and they make sure that you leave happy

Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

The Best Buy protection is the best in the market. I always get this protection when buying items from Best buy