Customer Ratings & Reviews

Murphy's Law tells us if we buy it we won't need it and if don't buy it we will regret it. Without a warranty, geek squad won't even look at it.

Hoping I don't need it, but it's reassuring to know I do.

As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

always pays to be safe because accidents happen and this is a headache saver.

Great little tablet for the cost. I bought it for my daughter that’s getting too big for the kids tablets but not quit ready for a iPad or other expensive one. So far, she seems to love it.

Amazing protection plan. I purchased 2 Amazon Kids Fire tablets and got the protection plan on both. I returned one tablet when after it was dropped in the bath tub and it was replaced with a brand new tablet. The second one's battery wouldn't take a charge and they gave me the money back so I purchased a better tablet for the same price as the refund. Additionally, my I only spent 10-15 min returning the tablets each time; very easy and fast. I would highly recommend the protection plan.

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

Good for peace of mind for 3 years and a good price as well.

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

Fast service with attention to detail. Fast turnaround time.

Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance

Good to have in case you need it.... Never a bad idea

These folks are the very BEST! I took a phone for screen replacement and was so impressed that I knew this is where I would deal with future electronic needs. After retirement I needed to update my home computer system and purchased a tablet and accessories because of the wonderful folks. They moved my files and set up my new tablet so all I had to do is bring it home and turn it on. They are so helpful and so friendly and professional! Thank you so much Geek Squad!!

I recommend Geek squad they are great friendly staff

It's a great little tablet while not little it's almost 15 in pretty heavy if you're trying to read it like a newspaper