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Customer reviews

Rating 4.7 out of 5 stars with 4450 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,450 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta protect your stuff! Things just seem to happen with tech equipment. So save from accidents. I am clumsy and you could drop it or spill something on the Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery expanded from heat, & my tablet died. best buy refunded the price of a new one (which i bought). i recommended geek squad protection to others b/c it's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind for the accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was great for me and helped me with any worry I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first Geek Squad protection plan quite a few years ago when I bought a laptop... I have renewed my support plan ever since. The support and service, in store and otherwise, is unmatchable. This one was for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year plan and it gives me real peace of mind because it covers everything. Geek Squad has already been very helpful in helping get everything set up on my tablet. I love it. It even covers me if I drop it or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Purchase Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Hector. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Appointments are a hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughters tablet broke these guys were awesome and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the fact that i can replace my speaker every year and just pay a low price to keep replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend their service. They are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend gig squad to anybody brin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     got this from my mother she enjoys it great purchase.

    I would recommend this to a friend