Customer Ratings & Reviews

The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

I feel safe with them, they protect my equipment from any damage and excellent customer service

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

This service is a little over priced but Glad I had this coverage even thought they could not connect to it in order to assist me via online; had to bring in my ms surface pro 4 in to Best Buy in order to have my problem solved.

They don't reimburse tax only the amount you paid for the product if they are not able to repair the item.

Protection plan gives me the security for any unavoidable damage or lost of the item

Always good to have protection for your item just in case something wrong

Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

Having Geek Squad Protection has work for me when I need something fixed

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

Easy to set up worth your the price I enjoyed what a breeze it was

Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

I bought this samsung pad on sale great price for what i need is perfect works great

I was so thankful for this plan if you have children this is by far the greatest

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

Haven’t needed geek squad for anything, but I brought something in and they were helpful

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.