Customer Ratings & Reviews

I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

I get all of my Electronics from best buy and I always get the accident protection. This has saved me thousand of dollars. Never leave the store without.

I would not buy any electronic from Best Buy if I could not purchase the Geek Squad protection. It is worry free and no hassle. I love this program!

A great warranty that covers any damage on the device.

i love having geek squad protection and knowing that if anything breaks or goes wrong they'll fix it

Accidental proctetion....we have bought this before and they covered the Tablets broken screen

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

A must have when you have a tech issue or just a problem with your device. I would recommend this to everyone to get.

The protection plan was definitely needed for this tablets. We bought it for my daughter and she is usually rough on devices. This helped.

We Love the new Tablets does everything we wanted them for very easy to use and the cost of coverage was worth the money

Every time I purchase a big electronic like TV, phoebe, or laptop, I always purchase protection from bestbuy. I tried and tested and has been always very good!

this was the best part of our purchase!! our daughter is very hard on things so of course we had to return her tablet..we made the return with no questions asked

The agent knew what to do. They are the BEST. Couldn;t see going any where else

Definitely worth getting a protection plan in case something breaks or stops working

I have not had to use it on this item. But I had the warranty on an iPod 5th gen and was really glad I did. Had to use it more than once on that item. But I think it has changed as far as what it covers since then so you would need to check really well what it covers. It replaced it with a new not refurbished one for me.

Nice price for the coverage. Needed this for our 3 year old.

This product is great. I’ve only used it once or twice and received fantastic service. I like that I’ve got some back up support if something goes wrong.

This is a great service to have in the event something goes wrong iy gives you a piece of mind knowing you don't have to stress about getting something fixed.

I bought for my laptop but not used at all but overall excellent service with not too much cost

I would recommend the Protection Plan. It is great if you have kids/pets in the house - things can happen. Nice to know it will be fixed or replaced.