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Customer reviews

Rating 4.7 out of 5 stars with 4457 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,457 reviews
  • Rated 4 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not had to use this option yet. It was pricey but I like to have that security knowing everything will get fixed. I'm really writing this for the bonus point from best buy. Thanks for reading.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Adrio. Thanks for sharing this with us! I do the same and purchase protection on all of my products for that security and piece of mind just in case something fails. We believe it's important to cover your investments. If you have any questions or need any help, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth the price. This is great to have when you are not a computer knowledgeable person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outdated laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my laptop. Fixed my issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had few problems with products bought at Best Buy, but when we do the Geek Squad has always come through for us. We wouldn't be without the Geek Squad support knowing we will always get an answer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my computer broke and had to take it to fixed it took them a little time to find my 2 year geek squad warranty but they replaced my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my nephew is very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my nephew is very happy since he has his table was one. good decision to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case something happens geek squad got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet was easily repaired when the I used my geek squad warranty but its dumb call or make a appointment as if some ppl has the time to wait in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get this because if dropped you will think about it 1st and reget not getting it at all to save funds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked the screen they got it fixed within a week, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected then not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be protected then not protected!! I always buy warranties when it comes to electronics, anything can go wrong you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuys geek squad it is easy to use but getting ahold of anyone at bestbuy is like pulling out teeth. I hate there automatic service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year Geek Squad Protection Plan; Kindle Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your support and i recommend allways to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesnt work with apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If its offered to me and i have the extra funds ill defenitely buy it. Does not work with apple products you have to purchase apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my protection quickly. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this accidental geek squad protection plan. It gives me a peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't be used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't have to use this, however the service is for our tablet we just got for our daughter. So its a possibility it'll get broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my Grandsons tablet. Hope that we won't need it, but if so from past experience plans I have purchased before, I have no worries.

    I would recommend this to a friend