Customer Ratings & Reviews

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

They have the best plan for every product that you purchase and I will recommend anyone to take this cover

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

This is a must have on electronic stuff my grandson breaks stuff all the time

Great Product. My surface pro 7 was run over by a car. and they replace my unit with an anther one.

I purchased this to use with a tablet purchase, just in case and I'm glad I did. It makes me feel more secure.

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.

Using this service was really fast and easy to use!

I bought Geek squad for this tablet is worth it and and worth buying good deal with it too.

The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

Never pass this buy with your purchase. Nothing is made to last . This warranty is the best in the industry

I am not tech savvy. I had to go in to store and let them set it up for me. Very friendly employee and answered my questions.

Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

I like this. Just in case my tablet broke - it would be handy

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.