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Customer reviews

Rating 4.7 out of 5 stars with 4513 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,513 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan, very worth having, would recommend to anyone who’s buying a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this but I’m sure I would have needed it if I DIDN’T buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it or else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Murphy's Law tells us if we buy it we won't need it and if don't buy it we will regret it. Without a warranty, geek squad won't even look at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping I don't have to use it, but it's nice to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad makes this easy. You can get protected for 2 years. It isn't too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Bubble's !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed no bubble's! Tech was quick and friendly the only down fall was the wait for service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan itself was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this has a birthday present for my one year-old granddaughter her tablet and it’s a definite must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is awesome! I had it for my sons tablet and it was a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great, so worth it. These electronics break so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There amazing they fix fast and are great i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros repair if need be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service with items that I know I have no business trying to repair, it provides me with the security knowing should something go wrong, repairs are covered. Best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADH is a MUST HAVE and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ADH is a must have for any electronic. People complain that they will be without a computer or tablet while it's sent out, but what do you expect? It has to get repaired. Best Buy makes it Easy!! Drop it off, it gets sent out and you get back fixed and working device. Any work on computer or tablet costs a lot of money. You would be stuck with that bill if you don't have ADH. And for 3 or 4 years. If it stops working or you drop it down the stairs or kid spills soda on it...... It's covered. Don't forget to always add ADH if it's offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek fixed my computer and they set up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with the Geeksquad protection. I have use this service for over 10 years and I do not want to be without. The Geek Squad is helpful and friendly and most of all Geek can fix your computer and get any “Bugs” fixed. I love this service. They are there when you need to get your computer up and going. Geek can fix most any problem with your computer. They are the best! Another thing I like about Geek, Is they will install your new TV and get it up and running very quickly. My new Best Buy TV looks great. Thank you GeekSquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad Protection on any device I purchase. I LOVE IT! It really helps when a device stops working. I can just go into the store. Get a store credit & purchase another device with the store credit. It really comes in handy for devices that just stop working. And I would definitely recommend it to anyone. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great way to be cover your equipment if any accidental damage occurs

    I would recommend this to a friend