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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,442 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind to protect your purchase. Every purchase I make, I include the geek squad plan, you won't regret it should an accident happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad and definitely came in handy! They just replaced the product with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and will be completely worth every penny when it comes down to it! Hope I don't ever have to use it but if I do ! Was worth the extra $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope the service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the service is good when i need it, but havent gotten to test yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but love the peace of mind. most of the phones we buy last 2-3 years but accidents happen and this kind of protections is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pertection and great service they will help and repair any problems or issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the geeks better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from underpaid workers doing their best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and the geek squad guys helped me out so much; new phone ordered with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on replacing my device, since original was defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need to use it. So can't quiet give a better feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took really great care of me, resulting in a new replacement phone with an additional cost of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're there when you need them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them in the past. Dependable n Reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and reliable! Was thorough and explained everything with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is good for ease of mind in case anything ever happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need my phone in my job. Things get broke when I work so to keep my phone working even if it breaks is worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were able to connect and transfer all information from one phone to the other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed two TVs and ond TV mount for us. Set both TVs up and explained everything to us. Was very professional and nice. Left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my phone to protect it just in case I drop it, from my past experience Geek Squad did an amazing job replacing and fixing my phone.

    I would recommend this to a friend