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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,442 reviews
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet bt it feels good knowing that if something happens I will I'll have someone to call on for help :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought along with other items for install help and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy with its Geek Squad are life savers.... knowledgeable and friendly Really worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair almost anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best in repairing your damage electronics and sometimes you just get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that if something ever happened to my new phone, they'd have my back.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Automatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase insurance for any phone or device that I buy just in case of emergencies.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love geek squad protection-no hassle and no fuss in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A better value then applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier and faster service and a better price then AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was quickly replaced when it would no longer charge .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mobile extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to repair my phone because the usb port was not charging. The solution that they offered was to replace the phone but i had to make a payment for the replacement. So in this case the extended warranty wasn't really useful for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replace my phone so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fast service compare to any insurance services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Stylus 5G 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great. I Love Best Buys. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my Samsung Fold 4 from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I enjoyed purchasing my phone with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease peesey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace mind. Process for the replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but well worth the peace of mind ,broke the screen on last phone and wish I would have had this for that phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my lost cellphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from Geek Squad, by Best buy. Its worth for costly devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Year Complete Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't needed to use this but if I do, I am glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used Geek Squad but would rather e it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used Geek Squad but have heard so many good things. Especially with everything g it covers. It is definitely a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers one of the best in class protection plan. It’s always good to have for valuable items purchased from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Technical Assistance is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assistance I have received is always great! I shop Best Buy because of the technical services available.

    I would recommend this to a friend