Customer Ratings & Reviews

The plan comes in handy (as long as it's not too expensive then there's no point).

Better safe than sorry plus worthy. Get it if kids touch phones or a heavy phone user.

The agents shared with me the benefits of this product and that helped me to make my purchase.

The geek squad was extremely helpful and knew how to answer every single question i asked.

Not bad at all they always helped me out with my electronics

Insurance is best and price better And anytime some wrote with items a take to Best buy and they fixing

Not sure if this was a good purchase or not as fortunately I have not had the need to use it.

Help when i need it. Too old to go solo. Rarely had a problem with them, always resolved.

Since this was for a phone, thought it would be good idea to add. Happy with past Geed Squad dealings.

I can always count on having someone who can help me out when I need it. A sense of security.

agents are always available to answer my questions, although iv never needed any hardware fixes yet

Not worth the time or money. Cost you more money for them to replace the phone that you already paid for the protection plan on. After the phone mic went out, we went to best buy because we bought a protection plans so it's supposed to fix the problem right. Wrong not only will it take 5 to 7 days to receive a new phone We need to pay an additional $40 just for them to send it to us. No 5 to 7 days may not sound bad but we bought the phone in store not online we're going to be without a phone for almost a week and $40 more out of pocket. Granted we already paid $60 just so we had the right to come and use their protection plan. Unfortunately this isn't the first time we've had this problem with their protection plans. Somehow we always lose money from what the base prices that we paid for after being told that no matter what if something happens to the product we're going to get the amount that we paid for it when we purchased it. After trying to claim it on multiple items every time we get chipped and they get more money out of us just so we can have the item close to what we originally purchased. So in truth you're better off not to buy the protection plan and just plan that you're going to have to buy a new one when something happens. Because you're just going to waste your time arguing with them and they're going to get more money out of you.

Haven’t had to use it yet but nice knowing I have it just in case for my phone.

Haven’t had to use it yet but nice knowing I have it just in case for my phone.

The Geek Squad was very knowledgeable and patient. At the same time he help my husband select a phone.

great resource. highly value protection. need to have security today and for tomorrow.

great resource. highly value protection. need to have security today and for tomorrow.

The process could be easy and more clear . When you call the store they give u the run around . Sounds like they are like the car extended warranty that you get spam calls from .

I havent had a chance to use yet, but to have the peace of mind there is astromical.

I would never be caught without it! Value beyond belief and has helped me on other purchases!