Customer Ratings & Reviews

I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

Nice knowing i have Geek Squad protection and agents are very proffesional

Bedt Buy simplified my purchase, pick up was a breeze, and they helped me set everything up!

I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.

I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

Getting this is a lif saver, they always standby there commitment to give great value and products

Excellent Experience with Greek Sqaud. I suggest you to especially protect your phone. Mark and Miguel give me Excellent service.

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.

Great price. Easy to use. Staff is very helpful. Easy exchanges.

I have no problems with this phone. Great reception.

Beats replacing phone, gives you peace of mind when using your phone actively.

Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.

Excellent and quick services! My computer wasn't working correctly in the middle of the pandemic, but they could fix it in no time.

Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.