Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,432 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really nice they're really helpful and I would recommend it to people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when I needed it and took care of everything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest scam coverage plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest scam. I've been told by one of their associates that it will provide coverage at no cost for me if anything happens to the phone. so I paid over $130, and when the phone broke, they said oh no you still have to pay $200 almost half the price when I first purchased it. If i didn't pay the coverage, buying the tools and the parts should much would've cost me $129 getting the original parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will take care of the customers who get insurance on there phones or tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what kind of review I can put for optional insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won't need to use this product. I wouldn't know what to do of needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad WARRANTY a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really enjoyed with Geek Squad Agents to asked them couple questions for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a previous phone and was.quick and easy replacement process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting everything covered under this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,great plan protection, recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance they help you right away.. the customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend this product, and I will get it a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product, and I will get it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my galaxy buds in and exchanged with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done a great job, they are highly trained in their respective field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save me twice, highly recommend anyone buying a expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and good attention to details, do best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gladly to have it but I haven't used it yet ,will give you a full report then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing product to have with any expensive device you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy when need easy to acesss and get very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an case sometime happened to my new cell. It good to have repa insurance.

    I would recommend this to a friend