Customer Ratings & Reviews

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

Have not had to use on this product, but the process is always efficient and easy.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

Agent was able to resolve initial 3rd party security protection loading.

Amazing protection! provided me services constantly 24 hours.

I bought this one for my mother. I have a similar one we both love them. They are great

Great specially if you bought products for kids and protection

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

Great to have , just in case needed thank you. hopefully wont need to use it tho

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)