You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Will Geek Squad Protection fix my laptop if the hard drive fails?
A: Yes, Geek Squad Protection covers hard drive repair if it fails through normal use, but it does not include data recovery.
Q: What happens to the Geek Squad Protection if I sell my laptop?
A: You can transfer your Geek Squad Protection to the new owner at no additional charge.
Q: How do I make a claim if something happens to my laptop?
A: You can visit your local Best Buy store or call Geek Squad at 1-800-433-5778 to start a claim.
Q: What does Geek Squad Protection cover if my new laptop's battery fails?
A: If your battery won't hold a charge, Geek Squad Protection will replace it one time.
Q: Does Geek Squad Protection cover accidental damage to my laptop?
A: Yes, Geek Squad Protection covers accidental damage while handling the product.
Q: Does this Geek Squad Protection plan cover power surge damage?
A: Yes, this plan covers damages caused by power surges, including those caused by lightning strikes.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.