Customer Ratings & Reviews

Havent had to use the insurance yet but love knowing it there if we need it.

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

Have all questions answer great timing and attention and buying for all my items

I protect all my purchases with Best Buy no matter what

Accidents happen…hoping not, but this is a great price for three years of accident coverage.

My aunt had it and used it all the time so I know if something happens I’ll be happy with it

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

Im protected. What more can i say. I love when something goes wrong, i dont have to worry.

It’s always good to have good protection on your products

Geek squad gives excellent service and the most value for your money.

No matter what I do they will replace or fix the gear. Accidents happen

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.