Customer Ratings & Reviews

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Geek Squad is always there to answer any questions you have and can get you back up and running.

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

Always good to have warranty You think you might not need it but trust me you do

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

Very good. They are super helpful everytime i have needed them.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen