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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,901 reviews
  • Rated 5 out of 5 stars

    Good for those who are accident prone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really clumsy so this def comes in handy and I feel safer with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Need the help from the geeks squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and the service is excellent. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that my product is covered for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is genius!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks and fast professional service. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a most buy when purchasing any tech related item IMO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection,don't be cheap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if you can deal with the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

    I would recommend this to a friend