Customer Ratings & Reviews

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

Crucial protection for a solid investment. Like car insurance but practical.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

Very convenient to have when you know nothing about technology. Saves you money on repairs

I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

Geek squad are a good source for when I am in need of face to face support

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

When I tell you they take care of you with your purchases, they really do

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

They help with any issues you have. Even if they cant help they can direct you to help

Great buy for the price and up to now very good product

Provide insurance for one year, for any damage that may occur.

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.