Customer Ratings & Reviews

This protection was just what I needed to protect my computer would buy it again

Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

The agents were very professional and he helped me with the return process

I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

Always need to have extended support for your new technology purchases and this one is a good one to have.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

What does never leave the house without it gets why does it always something I purchase on every product

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.