Customer Ratings & Reviews

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

fast service very easy going. helpful and super resourceful

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

So far so good. Laptop came with problems and they helped us out.

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

Haven't had to use it for a second time. If you want it done right the first time call them

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I purchased this with the recommendation of your associate and feel great about the service purchase.

The greatest computer I have owned wouldn't ask for nothing better