Customer Ratings & Reviews

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

If you have a kid? It's worth it! Reassurance that there is some protection.

I have used Geek Squad before and it's worth having their protection.

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

geek squad always gets it done right and will keep you updated with status of availability and project.

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.