Customer Ratings & Reviews

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

The 2 year Geek Squad protection plan is a great value.

This service has helped me so many times with my devices. It's worth the money.

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

Would purchase warranty everytime as it has been a life saver.

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

Happy to know that I have a team to help if something goes wrong

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

The geek squad is super helpful and informative they knew the answers to all my questions.

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

They are always on top of thing and do there best to get things done

Good to have incase something happens before I end school

I love the Geek Squad crew every time. Always available to help me setup my laptops.

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.