Customer Ratings & Reviews

I bought this extra care package with the computer for two years just in case my sons damage it

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

Always love adding Geek Squad service coverage because they do great work.

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

I like my new bose earbuds , they had a great sound

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

The agent solved my laptop issues.The best services given by geeks squad

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Very good service quick and hassle free process. Repairs done in a timely manner.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Geeksquad is a great service. Would recommend to add protection to all your devices

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.