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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,902 reviews
  • Rated 5 out of 5 stars

    Dell Inspirion 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase perfect for my work needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might come in handy as i am a truck driver use for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solve thw problem with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad team. They are experts and helped me solve the problem with my pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always amazing. I’ve never regretted getting their protection before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day, again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teens with laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I can use in-store help if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

    I would recommend this to a friend