Customer Ratings & Reviews

Glad to have help if anything breaks or goes wrong

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

With my high school kids needing laptops you must have some protection knowing how kids are with electronics

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

Amazing for work and school. Love touch screen feature

It's better to have protection than need it. I will always have protection

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

The guarantee is good for the value compared to other stores.

They are very professional and courteous. They work fast and are punctual.

Good I wish i would be able to return the laptop with this issuance

The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

It is a great protection,it covers most of the normal accident that could occur yo someone

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!