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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,907 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have for the extra added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice coverage plan for a nice price. Especially when you have a cat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my purchases whether it it Geek Suad All State . I want coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with service. Warranty worth it fir college student purchases away at school with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection gives me a lot of peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had accidents with former laptops and devices so I am grateful for this plan. I hope I don't need it, but if I do, it seems I will be well protected!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your review! We totally agree that it's important to protect your investments. Please let us know if you have anything else we can help out with.

  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got such a good deal I wanted to keep it protected. Everything has gone fine, but I like the peace of mind knowing that if anything happens I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my sons laptop. Thought it was definitely a good idea as he was heading off to college. We will probably purchase an extra year of protection just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but i’m sure the warrantee will work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend