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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,912 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flad that i got this 2 year protection for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my computer for free with this as long as they don't have to open it up. I can bring it in or call to get it checked at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it the protection. Just purchased it for safety reasons. I take good care of my gadgets so hopefully I won’t hv to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it in my back pocket so-to-speak! Insurance for those what-if situations that may happen to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection is something to remember when purchasing an electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have protection just in case. It's about a year and l haven't had a reason to utilize but it's to know that l am covered in the event that something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps & more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this brand. Have had no issues and would recommend it to others looking for value for their dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have arthritis, I felt it necessary to purchase this protection in case I drop it. It’s reassuring to know I’m protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it...Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never own a computer without it. Love the chat box and they are very knowledgeable and very helpful and so patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i have not had to use this protection but i bought for peace of mind because the computer was for a teenage boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have on all BB Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all BestBuy products. I would not get any electronic without the support / service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new laptop for my dad, and the peace of mind this provides is definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but sometimes if I am typing and make an error it will not back up to erase. Other than that lightweight and easy for on the go use

    I would recommend this to a friend