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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 11,912 reviews
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this plan I don’t have to worry so much about not being able to get my computer fixed. I feel much more comfortable and at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a quick installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an opportunity to use geek squad for anything before. Now, it’ll definitely be easier to say “yes” to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I’m backed and protected is everything to me! I love knowing If I ever have any issues within my 3 years of protection that I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with my first broken computer that was sent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Jersey Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I buy everything at Best Buy for the support and product coverage! It has paid off on more than one occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service. Must have for electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has serviced my laptop remotely and at the store, each time performing above my expectations to resolve the issues. I especially like the same day service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very helpful, courteous & accomadating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan! They did right by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection on my computer to make sure i did not make the same mistake in college without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey for its worth, I hope it’s more affordable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I hope the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2 laptops. Definitely makes me feel more protected. The GeekSquad team at 2 locations have done great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covered my son’s Chromebook replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service my appliance everything is good. Thanks

    I would recommend this to a friend