Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11912 reviews
(11,912 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fix all my devices quickly and get it back to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection plan great or when I have issues
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope to not have to use this, but love the protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad have never failed in helping out when you need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jens Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best protection everyone needs to get it never know whats going to happen.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient purchase. A necessity, especially if you’re looking to purchase anything electronic
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Makes sense for touch screens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Confident!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
goodplan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it pays to purchase the extra warranty on anything you buy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We completely agree with this! It's important to cover your investments just in case something goes wrong. If you have any questions, concerns or anything you need help with, please let us know.
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Gadget guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan. Everyone who has a child at home should get it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Rick. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Hp laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Like a Security Blanket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
