Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 11,835 reviews
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Protection so that I can cover any problems that I might have with my laptop. It just made sense that I would take the 3 yr plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it gives me peace of mind knowing it's available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection agreement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know my product is protected by buying the protection agreement. Geek squad is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, covers almost possibly anything that could go wrong with device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the protection just in case your products are not working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask a lot of questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions to make sure that this actually covers what they say it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is helpful and responsive. THis is a must add-on if purchasing electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shop Best Buy specifically for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they've extended their amount of devices to be serviced now I'm able to share that experience with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need it, but reasonably priced. I have a ‘15 version with a power cord that died on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. anything happens you can get your product fixed or replaced. Love this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I you by chance happen to drop, run over with a car, spill a drink on, or the dog chews up you machine, you are covered. Best plan ever. It's like insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd highly recommend everyone to purchase the geek squad protection plan. I have it on all of my devices and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Securtiy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable Knowing that I have this protection whenever I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection. Havnt had to use this one yet. But for the price of what it covers. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a long-time user of this service I’ve always add it to every purchase when available great service great price

    I would recommend this to a friend