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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 11,835 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I haven’t had to use it yet but it a no brainer to have protection plans on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the setup of my new tv by the squad they were here before their scheduled time in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at the Knightdale store were helpful when I had the problem with my Lenovo Chromebook. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties on my products. New electronics don’t last very long or very expensive to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im more than happy I got this geek squad service for my laptop I just purchased it's worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE TO WORRY ABOUT MY PRODUCTS FOR 3 YEARS. THAT GIVES ME A PEACE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I got the Geek squad protection because you know how horrible HP computers are. Definitely need this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service, but haven't really used it. Still a great service for those that do require a lot of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics. They get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a RN student an she loves it. It was perfect perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan, I’m hoping we will not have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection. When i need to use it. Its quick and hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t buy electronics without a protection plan and I I am expecting it to be useful when it will be using it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More years, better protection, must get, great assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has shown to be knowledgeable in resolving issues with devices and repairing and/or providing information in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good to have this source for questions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.

    I would recommend this to a friend